Assessment services · Hamilton, Ontario
WSIB assessment enquiries.
Psychological assessment enquiries connected with a workplace injury, incident or WSIB referral.
Clarify the workplace referral
A workplace-related psychological concern may arise in the context of an injury, a particular incident or repeated experiences at work. For a WSIB-related assessment enquiry, it is helpful to identify the referral question and any instructions from the person managing the referral.
For a WSIB-related psychological assessment enquiry, contact Ramsay & Associates in Hamilton. Discuss whether the proposed service can be arranged, what authorization is needed and how appointment and payment arrangements will be confirmed.
Questions to resolve first
- Who requested the assessment and what question it should address
- Whether WSIB authorization is in place or needs clarification
- How the practice should receive referral instructions securely
Appointments are arranged through the practice. Call 289-396-9206 to discuss your enquiry.
Current program and authorization information
WSIB’s mental health program of care provides a framework for psychological assessment and treatment. WSIB states that participation requires its approval. The official program page below is the source for current program information.
Listing WSIB-related assessments on a practice website is not confirmation that any particular claim, referral or appointment is authorized. Confirm the proposed service with the practice and direct claim or coverage questions to WSIB or the responsible case manager.
Keep assessment and treatment requests distinct
An assessment request may seek information about a specific clinical or functional question. A treatment request concerns support over time. Tell the practice which service has been requested, rather than assuming an assessment enquiry also books a course of therapy.
For an initial contact, use a general description and your preferred contact details. Ask how to provide claim-related instructions or documents through an appropriate channel. Avoid placing a claim number, detailed incident account or health records in an unsolicited email.
Further information
WSIB: mental health program of careEnquiries & referrals
Discuss a WSIB-related referral
Identify the type of assessment enquiry and the referring organization or case manager, if applicable. The office can explain what it needs to review before confirming an appointment.
Please provide contact details only in your first email. The practice will explain how to share clinical or referral documents securely.